FQA

Before making online purchases, you need to register an account or purchase orders directly, no you do not have a registered account, you subsequently want the order updates, we will notify you through your reserved email or phone.

When you have completed your purchase, you can check the status of your order on your account home page or on the order details page. You can also use your order number to check your order status on the order tracking website, or you can contact us and we will check it for you. Customer service email: service@shestunning.com

We are committed to ensuring the quality and reliability of our merchandise. Before you purchase an item, you can check the description, pictures and reviews of the item. After purchase, you can check whether the goods match the description, and please check the goods promptly after receiving them, if there are quality problems, please contact customer service immediately, we support 30 days returnable service, you can check the return policy in the footer of the website for details.

We support a variety of payment methods, including credit card, Paypal, etc. When you make a payment, you can choose the payment method you want and follow the prompts.

We provide perfect after-sales service, you can check the after-sales service policy on the product detail page. If your goods have quality problems or damage caused by improper use, you can contact our customer service staff and provide relevant evidence, we will process your request for repair or return as soon as possible. Customer service email: service@shestunning.com

We are committed to protecting the security of our users' personal information. When you register your account, we will ask you to fill in real personal information and take measures to protect your account security, such as using strong passwords, double authentication, etc. If you have any concerns about the security of your account, please contact our customer service staff at service@shestunning.com.

Once you have completed your purchase, you can view your logistics information in your account. If you do not have an account, we will send the logistics tracking number to your email, you can check the order delivery status according to the tracking number and receive the goods in time when they arrive, you can also contact us to inquire, customer service email: service@shestunning.com.

Once you have received your product, you can evaluate the product and the merchant's service on the product detail page. Your review will have an impact on the purchasing decisions of other users, so we encourage you to carefully evaluate the product and the merchant's service.

We offer a 30-day returnable service, for more information, you can the refund policy at the bottom of the website.